Area Rug Cleaning

Live in or around Indianapolis and need area rug cleaning? Call or text me, Ross, at 317-370-9075 and I’ll respond ASAP.

Plenty of carpet cleaners in the Indianapolis area claim to clean rugs, but there are two big secrets they don’t tell you…

Secret One:  They might pick up your rug and send it to a mass cleaning plant without your permission.  You are led to believe your rug is being cleaned by the company you hired, when in reality, it’s sent to a third party that’s dozens or hundreds of miles away.  Meanwhile, the company you hired has no idea where your rug is or what’s happening to it.  And you get double-charged because the company you hired is essentially just a middle man.  Both they and the rug cleaning plant charge their own separate fees, which you pay.

Or…

Secret Two:  They clean your rug the same way they clean carpet.  They use harsh, butyl-based pretreatments and do nothing to compensate for the dense thickness of wool rugs, guaranteeing lousy results and maybe even a ruined rug.  But don’t worry, I have a solution for you…

How Rugs Are Supposed To Be Cleaned

Check out the image below.  Those are Romanian villagers cleaning wool rugs in a local stream.

The villagers place rugs in a giant wicker basket and then lower it into the stream for about 10 minutes.

The clear, swift-moving water flushes the rugs until they are absolutely clean.  Then, the rugs are placed under the sun to dry.

That’s how rugs are supposed to be cleaned.  Not necessarily in a stream, but with lots and lots of water.  Water is key, and the more, the better.

I re-create this method in my Beech Grove shop using my “artificial river”.  Here’s how it works…

  1. First, rugs are placed face-down on a special grid floor.  Then, I run a vibrating machine over the back, which shakes deeply embedded dry soil out of the rug and through the grid.  This would not work on a normal flat floor.  The soil would simply stay in the rug.  But with a grid floor, soil freely exits the rug and falls through the grid.
  2. Dry soil removal is the most important step in proper rug cleaning.  An 8 x 10 wool rug can conceal pounds and pounds of loose, dry soil.  If that soil isn’t removed, it turns into mud during the cleaning process.  This is why it’s so important to make sure thick wool rugs aren’t cleaned like regular carpet.  When rugs are treated like carpet, the important step of dry soil removal is completely skipped.
  3. Next, I move the rugs to a specially designed raised platform where they are pretreated with natural, citrus-based cleaning agents and flushed in my artificial river.  What, exactly, is my artificial river?  It’s a massive, ceiling-mounted water tank in my shop that uses gravity to create an absolute torrent of fresh, swift-moving water. Depending on how dirty a rug is, it could be flushed with 1,000 gallons or more of water!
  4. After that, excess water is extracted, leaving each rug fresh and clean.  Rugs are then placed on drying racks in my climate and humidity controlled facility where they dry in just a few hours.
  5. Finally, I finish them by hand-detailing fringes and completing small repairs.

Your Rugs Never Leave My Sight!

Unlike many of my competitors who ship rugs to a third party without your knowledge or consent, I personally care for each and every rug in my Beech Grove shop.  You are welcome to come by and visit, and I can even text or email photos during the cleaning process.

In addition, I carry a special insurance riders that cover rugs while in my possession.  None of my competitors can say the same.

World Class Service

In all honesty, rug cleaning is a bit primitive.  But the modern conveniences in my shop make the experience safe, effective and enjoyable.

I will pick up your rugs, clean them in my shop and return them when I’m done.  Upon return, they will be professionally wrapped in plastic.  I leave the ends open so your rugs can breathe.  If you need to store them, simply toss in a few moth balls and close the ends.

Usually, I have your rugs for about 10 days before returning them.  Don’t forget, quality takes time!

Schedule Your Rug Cleaning Today

Whether you have inexpensive wool rugs from a department store or priceless family heirlooms, contact me today to schedule your cleaning.

Call or text me, Ross, at 317-370-9075 or fill out the contact form at the bottom of this page.

My unique combination of old world techniques and modern technology guarantees the best rug cleaning available in Carmel, Fishers, Greenwood, Indianapolis, McCordsville, Noblesville, Westfield, Zionsville and the rest of Indy’s metro area.

FAQ

How much does it cost to clean area rugs?

I can do quick, topical rug cleaning at your home or business for $.50 per sqft.  An 8×10 rug, for example, would cost $40. However, it’s not a deep cleaning. I recommend this only for light soil or inexpensive synthetic rugs.  Full service cleaning at my shop is $2.00 per sqft with a $50 pickup/drop off fee. In this case, an 8×10 rug would cost $160 to clean, and $50 for pickup and delivery.  That’s a grand total of $210. This is best for rugs with heavy soil or pet damage and most rugs made from natural fibers like wool, silk or cotton.

What if my rug is damaged by your cleaning process?

It won’t be.  Rugs are incredibly resilient and much tougher than we think.  Plus, I use gentle, citrus-based pretreatment which is easy on synthetic and natural fibers.  In the rare event a rug is damaged (I’ve never had it happen), I carry special insurance riders.  Your rugs are covered the entire time they’re in my care.

Are there area rugs you can’t clean?

Sisal, a plant fiber, does not respond well to wet cleaning.  Therefore, I don’t recommend cleaning sisal rugs because they warp and discolor.  My advice is don’t buy a sisal rug in the first place. And if you have one that’s dirty, toss it in a dumpster.  Also, rayon rugs—sometimes marketed as “art silk”—don’t respond well to cleaning. Rayon fibers are weak, so they often break in the cleaning process.  The fibers also distort and harden. It’s a complete mess. I don’t recommend buying or attempting to clean rayon rugs.

How long will you have my area rug if you clean it at your shop?

Usually about 10 days.

Is your shop a dump?

Um, no.  Come down to Beech Grove and check it out.  I’m happy to show you around.

What Thrilled Customers Say

Ross was very professional and friendly. He is very customer focused and didn’t leave until he had checked his work then took me around to check his work and answer all my questions. He picked and delivered my oriental rugs after he made them sparkling clean. He cleaned my couch and it shines. The cleaning product has a pleasant citrus smell but it doesn’t linger or make the upholstery smell that way. I highly recommend his services.

–Yvonne Prilliman

Ross was very timely and professional. He cleaned two large rugs and our sectional couch and the results were perfect. I highly recommend CitruScrub for all your carpet, flooring and furniture cleaning.

–Michael McCracken

Ross took great care of our carpets today- as well as a white (who buys white?) upholstered couch and large area rug. As chiropractors, my husband and I are both very health conscious, and avoid chemicals at all costs. This company was a great fit for us based on their cleaning methods. We were excited about having clean carpets that were safe for our 8 month old to crawl on! Ross does great quality work and my house smells like an orange grove! We will definitely have him back in the future and would recommend his service to anyone.

–Staci Blume

I have used Citriscrub for years to clean my smaller rugs: Kilims, Hooked Rugs, Native American Rugs, Oriental rugs. They all come back clean and fluffy. I highly recommend them!

–Vivian Gladden

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