Do You Trust Your Carpet Cleaner?

Can I brag?  I’m gonna brag.

Today, I cleaned a new customer’s carpet while he was not home.  He told me what he wanted cleaned and he told me how to get inside his house.  And the only reason he trusted me to do this was based solely on my reputation.  You see, I’ve cleaned for his sister several times, and she told him what a handsome, caring, giving, skilled, intelligent and especially handsome carpet cleaner I am.

But that’s not even the craziest part.  When I got inside, he’d left a Ziploc bag stuffed with cash on the kitchen counter.  His instructions were for me to take from the bag whatever he owed for the job.  And yes, this is the actual bag…

 

 

His bill came to exactly $172.  When I was done, I collected the cash, emailed him a receipt and went on my merry way.

What’s astounding about this is the trust involved.  I can’t imagine letting a new worker into my home when I’m not there and giving him access to a giant wad of cash… unless his reputation was so sterling, so perfect, so downright stinkin’ EXEMPLARY he was like family.

Which is why I’m bragging today.  Trust is a major issue in the carpet cleaning business because, quite frankly, so many professional cleaners are complete yahoos.

In Indiana, there is no required training, license or certification needed to become a carpet cleaner.  As a result, this industry attracts plenty of riffraff and sees a lot of turnover.

That poses a major problem because you never truly know who’s going to show up at your home to clean your carpet.  It could be some kid with only a few days of experience, a scumbag criminal, or, preferably, a total rockstar like me.  Unfortunately, it’s a complete roll of the dice.

But today, I’d like to remove some of the guesswork for you, so here are some reasons why you can trust me…

✔️  I’m a nerd.  Nerds don’t mistreat people or steal their stuff.

✔️  I’m an owner/operator and I’m on every job site.  My name is literally on the line.  If I mistreated my customers, I’d be out of a job.

✔️  I’ve been doing this every single day since September, 1998.  I kind of know what I’m doing.

✔️  I have perfect five-star ratings across Google, Facebook, RateLobby and Angie’s List going all the way back to 2004.

✔️  I can give you actual references if you want them.

✔️  I use safe, nontoxic cleaning agents made from oranges.  What’s not to love about that?

✔️  I use my real name, home address and personal cell phone number on all of my marketing materials.  If you don’t like something I did, I’m not hard to find.

✔️  I give every customer a six-month warranty and I have the most outrageous guarantee in the business.

At this point I think I’ve gushed over myself enough, so I’ll stop.  Listen, if you need to have your carpet cleaned, you might as well call somebody who has an impeccable track record.

Plus, if you call me, you don’t have to worry about toxic chemicals that will make your family sick.

Now, I realize it can be difficult to pick up the phone and call a complete stranger.  So I’m gonna make this easy on you.  Why don’t you contact me via text message or email?  To send a text, use my personal cell phone number:  317-370-9075

Or, to send an email, simply fill out one of the many contact forms on just about every page of this website.  In fact, if you scroll down just a bit, you’ll find one at the bottom of this page.

However you contact me, just do it soon so I can get you all fixed up.

I look forward to hearing from you!

 

Ross Trittipo, Owner

 

 

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